School Issue Reporting,
Done Right.
A secure platform that lets parents and teachers raise concerns — and gives school staff the tools to track, assign, and resolve them fast.
What we offer
Everything a school needs to manage parent and teacher complaints — all in one beautifully designed platform.
AI Sentiment Analysis
Every submitted issue is automatically analysed for urgency, emotion, and topic — so staff know what to tackle first without reading every word.
Access Code Portal
Parents and teachers submit issues using a personal access code — no accounts, no passwords, no barrier between them and the school.
Multi-Branch Support
Run multiple campuses under one roof. Branch managers see only their branch, while admins get the full cross-campus view and reports.
Two-Way Messaging
Every issue is a live conversation — staff reply, contacts respond, and the full history stays in one auditable place, not scattered across email or WhatsApp.
Voice Submission
Parents tap the mic and speak their complaint in any language — Urdu, Arabic, English, even Roman Urdu. AI transcribes it instantly. No typing needed.
Leave Management
Parents request student leave directly from the portal. Admins review, approve or reject with one click — and parents get notified instantly in their language.
Circulars & Homework
Push homework, event notices, and circulars straight into the parent portal — targeted by branch, grade, or section. Replaces informal WhatsApp class groups with an auditable feed parents actually see.
Permissions & Consent
Trip approvals, photo consent, medical forms, activity sign-ups — collect structured Yes/No per child. Live dashboard shows who's approved, declined, or pending before the deadline.
Parent-Teacher Meetings
Admins publish slots — bulk-generate by time block or one-off — and target them by branch, grade, section, or teacher. Parents book per child, get a confirmation email, and can cancel via a signed link. No more paper sign-up sheets on classroom doors.
Parent Dashboard — no login, one tap
Parents enter their 8-character access code once and land on a personal hub with their children, open issues, leave requests, circulars, meetings, and consent forms. Every module is a card away — with a one-tap back link to return to the hub.
Public AI Chatbot
Parents get instant answers 24/7 from an AI trained on your school's own documents, FAQs, and policies — without ever contacting staff.
REST API & Bulk Import
Keep your roster in sync automatically — bulk-upload parents, teachers, and students via CSV or push real-time updates through our REST API.
White-Label Customisation
Your school's logo, brand colours, and name — everywhere. The parent portal and chatbot look like they were built just for you, not off-the-shelf software.
Bring Your Own Integrations
Already have an email provider, WhatsApp Business account, or SMS gateway? Connect your own credentials and keep full control — your messages, your deliverability, your costs.
Need something we don't have yet?
Every school is different. If you need a custom feature, integration, or workflow that isn't on this list — we're open to building it together. Tell us what you need and we'll make it happen.
No vendor lock-in.
Your data, your platform.
Every line of ElifLammeem is public on GitHub. Audit the code, self-host on your own servers, or let us run it for you — schools deserve software they can trust and own.
Fully Auditable
Review every line before trusting it with student data.
Self-Hostable
Run it on your own infrastructure. No data ever leaves your walls.
Free Forever
The community edition is MIT-licensed. No fees for self-hosting.
Why schools switch
Stop running your school from a WhatsApp group.
Most schools try to run parent communication through teacher WhatsApp groups, personal emails, and printed notices. Here's what changes when you move to ElifLammeem.
WhatsApp class groups
- × Messages buried under chit-chat within hours
- × No audit trail — "who said what when" is guesswork
- × Parents leave, join, or mute — you can't tell who saw what
- × Teachers' personal numbers exposed to every parent
- × No targeting — a Grade 5 notice goes to Grade 2 too
- × Complaints vanish into DMs with no escalation
- × No reports — admin can't prove anything to the board
ElifLammeem
- ✓ Circulars & homework land in a clean per-parent feed — nothing buried
- ✓ Every message logged with author, timestamp, and delivery status
- ✓ Parents can't ghost — they see what applies to their own children
- ✓ Teachers' phone numbers stay private; school owns the channel
- ✓ Target by branch, grade, or section — Grade 5-A only, if you want
- ✓ Complaints follow a tracked workflow with SLAs and escalations
- ✓ Reports show volume, resolution times, CSAT, and sentiment
See it in action
A 2-minute walkthrough.
From parent complaint to admin resolution — see how the whole flow fits on one screen.
Why we built this
Every module fixes a problem schools already have.
No fake testimonials. Instead, here are the real-world situations ElifLammeem was designed to handle — the kind every school admin already recognises.
Parents call the front desk every morning asking the same questions.
Fee deadlines, uniform policy, bus route changes, exam schedules. Staff can't start their actual work until the calls stop.
The AI chatbot answers those questions 24/7 from the school's own documents and FAQs. Admin stays focused on work that needs a human.
Homework and notices float across a dozen WhatsApp groups — no one tracks who saw what.
Parents miss messages, group admins turn over, old notices get lost. When a dispute comes up, there's no audit trail of what was communicated.
Circulars & Homework land in a per-parent feed, targeted by branch / grade / section. Every send is logged and attachments stay accessible.
300 permission slips go home; half come back signed, some are lost, the deadline passes with a scramble.
Siblings bring back conflicting answers, admins phone parents to re-collect, teachers can't finalise the list until the last minute.
Publish one consent form; a per-student pending row appears for every eligible child. Parents tap Approve or Decline from the portal or a one-tap email link. Live dashboard shows who's responded before the deadline locks it.
Early-access program is open to schools in Pakistan, the Gulf, and Malaysia. As real tenants go live, we'll replace these scenarios with their own words.
Pricing
Choose the right plan
Start for free, upgrade when you need more. No hidden fees.
Free
Pilot the whole product, small scale
- 1 branch
- Up to 3 staff
- Issue tracking & messaging
- Access code parent portal
- Anonymous submissions
- File attachments
- Email notifications
- AI issue analysis
- AI trend detection
- Public AI chatbot
- Voice issue submission (Whisper AI)
- Leave request management
- Circulars & homework to parents
- Permissions & consent forms
- Parent-teacher meetings
- SMS & email broadcasting
- WhatsApp integration
- Document library & FAQs
- Full reports & analytics
- CSAT surveys
- REST API access
Standard
The full parent-voice platform
- 5 branches
- Up to 25 staff
- Issue tracking & messaging
- Access code parent portal
- Anonymous submissions
- File attachments
- Email notifications
- AI issue analysis
- AI trend detection
- Public AI chatbot
- Voice issue submission (Whisper AI)
- Leave request management
- Circulars & homework to parents
- Permissions & consent forms
- Parent-teacher meetings
- SMS & email broadcasting
- WhatsApp integration
- Document library & FAQs
- Full reports & analytics
- CSAT surveys
- REST API access (5,000/day)
Enterprise
Unlimited scale for networks
- Unlimited branches
- Unlimited staff
- Issue tracking & messaging
- Access code parent portal
- Anonymous submissions
- File attachments
- Email notifications
- AI issue analysis
- AI trend detection
- Public AI chatbot
- Voice issue submission (Whisper AI)
- Leave request management
- Circulars & homework to parents
- Permissions & consent forms
- Parent-teacher meetings
- SMS & email broadcasting
- WhatsApp integration
- Document library & FAQs
- Full reports & analytics
- CSAT surveys
- REST API access (unlimited)
Ready to get started? We'll have your school set up within one business day.
Prefer to self-host? The community edition is free forever on GitHub.